Privacy Policy

Last updated: 23 September 2026

1. Data Controller

Suzhou HongYi Machinery Technology Co., Ltd. ("SuZhou HongYi", "we", "us") is the controller of personal information processed through this website. Our business address is No. 15 Shangxin Road, Hengjing Street, Wuzhong District, Suzhou, Jiangsu, China. Privacy questions may be sent to lu@suzhouhongyicnc.com or sales@suzhouhongyicnc.com.

2. Information We Collect

When you submit an RFQ or contact us, we may collect your name, company, business email address, country, part and project details, material and quantity information, delivery requirements, NDA preference, messages and any drawings or files you choose to upload. We also receive basic technical information normally included in web requests, such as IP address, browser type, requested URL and timestamps.

3. How We Use Information

• To review drawings, assess manufacturability and prepare quotations.
• To answer questions and communicate about projects, orders and supplier qualification.
• To protect the website and our systems against spam, abuse and security threats.
• To maintain business records and comply with applicable legal, tax and accounting obligations.
• To send relevant business information where you have requested it or where permitted by law.

4. Legal Basis

Where required by law, we process information based on your consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations, or our legitimate interest in responding to business enquiries and protecting our operations.

5. Drawings and Confidential Information

Please do not send information that you are not authorised to share. By uploading a drawing or file, you confirm that you have the right to provide it for quotation and manufacturing review. If an NDA is required, tell us before sending confidential technical information.

6. Sharing and Service Providers

We do not sell personal information. We may share it with hosting, security, email delivery, document storage and IT service providers that support this website and our business, as well as professional advisers or authorities where required by law. These providers may process information in countries other than your own. We use contractual and organisational safeguards where required.

7. Retention

RFQ and contact records are normally retained for up to 24 months after the last relevant contact, unless a quotation, contract, dispute, legal obligation or security need requires a longer period. Uploaded drawings are retained only as long as needed for evaluation, project delivery, record keeping or legal compliance.

8. Cookies and Analytics

The website uses essential technical functions required to display pages and submit an RFQ. Optional Google Analytics is disabled by default. If optional analytics or non-essential cookies are enabled later, this policy and any required consent controls will be updated.

9. Security

We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal information, object to certain processing, withdraw consent, or ask us to stop sending marketing communications. Requests may be sent to lu@suzhouhongyicnc.com. You may also have the right to complain to your local data protection authority.

11. Changes to This Policy

We may update this policy to reflect changes in our website, services or legal requirements. The revised version will be posted on this page with a new update date.